Consumer playbook
Energy shopping checklist: the documents and questions to prepare
Prepare your utility bill, usage history, contract disclosure, fee comparison, renewal reminder, and trusted enrollment route before switching.
Check eligibility, price details, contract dates, and account safety before enrolling.
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Work through the checklist with a current bill and the full proposed agreement open beside you. The aim is to resolve missing terms before authorizing an account change. Check an item only after you have evidence, not because a sales page makes a general promise. All items have equal weight; the progress count is not a safety score.
Start with service territory and account eligibility. Then identify the exact price basis, fixed fees, cancellation conditions, renewal behavior, and the start date. Use your own usage history to compare a low month and a high month. For example, a lower per-kWh rate can still cost more when a monthly supplier fee exceeds the usage-based saving. Keep your written calculation with the offer.
Progress is saved only in local storage in this browser when storage is available. It is not sent to an account, shared across devices, or submitted to a supplier. Reset clears the saved checks. Completing the list does not enroll you, cancel an old contract, or guarantee a lower bill. If any required term is still unknown, request a written answer from the supplier or your utility before proceeding.
Consumer playbook
Prepare your utility bill, usage history, contract disclosure, fee comparison, renewal reminder, and trusted enrollment route before switching.
Consumer playbook
Coordinate service dates, supplier contracts, final bills, deposits, and account records when moving to a different US home.
Consumer playbook
Read renewal notices, price changes, cancellation conditions, and switch timing without assuming a fixed initial rate lasts forever.
Consumer playbook
Prepare a specific billing question, contact the provider, record the response, and identify the correct local escalation route.
Consumer playbook
Recognize utility impersonation, unusual payment demands, and requests for account details, then verify through a trusted official contact.